Essentially if you spend a large portion of your time scheduling meetings, answering calls, greeting customers, sorting post, filing letters etc that you could be spending on growing your business then maybe the time is right for you.
By hiring someone to take over these tasks, you'll free up your time to focus on your business.
But what if I'm not sure if I'll need someone full time?
If you are unsure about hiring an assistant, then why not get someone in from an agency or even a virtual assistant.
Both will cost more per hour than hiring someone full time, but it's a good way to test the water. A 1-3 month trial with an assistant from an agency or a virtual assistant will be enough for you to assess the benefits of having one.
It may be that you have a big project on that requires you to have extra help for a limited period. In this instance an agency or virtual assistant is perfect.
The difference with a virtual assistant is that they aren't placed in your office, so they will be able to answer emails and calls and perform tasks such as diary management, but as they won't physically be in your office, they won't be on hand to file invoices or greet clients etc.. a great option if you are limited on space.
What tasks can I have the admin assistant do?
An admin assistants role will vary depending on the needs of your business and the job description, so think carefully about what you want them to do.
Your admin assistant will be responsible for a range of clerical and organisational tasks such as;
Greeting your visitors / clients
Answering emails and calls
Ordering office supplies
Managing your diary inc. booking meeting rooms, arranging lunches and possibly even travel arrangments
taking minutes during meetings
What skills will my admin assistant require?
An admin assistant role doesn't normally come with formal qualifications, however there are some skills that you want your assistant to have;
Basic computer literacy
knowledge of word and excel
Good written and oral skills
A high attention to detail
Good time keeping
Friendly approachable manner
Strong work ethic
Either way, if you find that you are getting bogged down in the small details and not able to move your business forward, an admin assistant might be the difference between your business stagnating or progressing.